Talk to a person.
Write to us here and it lands in a real inbox — [email protected] — with a reply going to whatever address you give, usually within a day. Support problems, feature ideas and bulk or enterprise questions all use this one form; pick the topic and the prompt changes to suit it.
What can we help with?
Prefer your own mail client? [email protected] reaches the same inbox.
Where your message actually goes.
Messages go to [email protected] and a person reads them. We reply to the address you type, so it is worth typing it correctly — it is the only way back to you.
That is the honest average rather than a service-level promise. There is no phone line and no live chat; a small team answering properly beats a chat widget nobody is behind.
The same form is inside the product — the "?" button in the editor, and Support in your account settings. Sent from there while signed in, it arrives stamped with your account, which saves a round trip when the question is about your designs.
Or just try the thing.
Most questions answer themselves in the first five minutes of using it.
Questions, answered.
Use the form on this page, or email [email protected] directly — both reach the same inbox. Pick a topic on the form and the prompt changes to suit it: support, a feature request, or sales and bulk use. There is no phone line and no live chat.
Usually within a day. That is an average rather than a guarantee — it is a small team, and the trade for that is that a person actually reads the message rather than routing it through a queue.
Use the "?" button inside the editor, or Support in your account settings, rather than this page. It is the same form, but sent while signed in it carries your verified account, so we can look at the design in question without asking you to identify it.
Yes. Choose the sales topic on the form and say roughly what you are planning and how many pieces are involved. Commercial and higher-volume use is quoted rather than self-serve, so a sentence about scale gets you a useful answer faster.